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This is the latest update to the Visa caper. I have been receiving calls every morning for the past Month from Accounts Recovery Corporation. After linking this Company with many other websites with similar stories, I sent a Seize and Desist letter to there firm. There are many websites referring to this Company's harassment and threats below are just two.

Acounts Recovery Letter

This all began when I contacted Visa Canada to enquire as to why I haven't received a new card yet. I was then told there was an outstanding debt. I wrote this letter to Visa Canada on October 13, 2006 to find out why. To this day, I still haven't received an answer or has anyone been able to help. All I get is harassment from these 3rd party collection agencies.

 How do they get away with this?

 

    

 

They never responded nor did anyone send me any statements.

Royal Bank VISA

US Visa Gold payments
P.O. Box 6901 Station A
Toronto, ON
M5W 1X6

  To whom made concern:

 Compromised VISA Card WWWW-XXXX-YYYY-ZZZZ

           On October 3rd I telephoned you to ascertain the status of my VISA account, cited above, and to inquire why I had not received any communications from you. I last received an updated VISA card on (…date…), but I did not activate it. It has been sitting in my safe, unused, since that time. I have had a VISA card since 1985, and have always paid off the balance every month without fail.

           I was absolutely shocked to be informed by you in this telephone conversation  that my VISA account balance stands at $16,500 and the account had been sent to collection!  

          In the forty-eight hours after this initial telephone call, I spoke by telephone with eight different people in your organization, being passed from one to another like a hot potato! I heard eight different opinions on this matter! Not one person was able to help me, and not one person even offered to help me. They simply continued to endlessly refer me to others in the VISA structure.

           Naturally, I have dealt with VISA on numerous occasions over the years since 1985, and always was well served by your representatives until now. I simply cannot understand your lack of organization, your apparent ineptitude, and your obvious disinterest and unwillingness to help me in my situation.

           In the time since I last used my VISA account I have had no monthly statements from you. As a matter of fact, I have had absolutely no communications from you whatsoever! How can my account, on which my last action was to pay off my monthly balance, as I always did, balloon to $16,500 without me receiving any communications from you of any kind? How is this possible?

           At present, I am using Pay-Pal. In the last few months they notified me twice, alerting me of unusual activity in my account. They were not specific as to the nature of the unusual activity. Because I am a disabled person, and in the past year was undergoing some situations, which were causing me extreme stress, I was unable to adequately address my finances and related affairs as I would normally have done, and so my situation with VISA and Pay-Pal are only now receiving their required attention.  

          I want financial statements from you, full and complete. showing  how, where and when, and by whom the charges were run up on my VISA account. I want to know why I was not notified about these transactions. I want you to explain how charges totalling $16,500 were accumulated against my account and collection action taken without me being advised! I want a full, immediate and complete investigation and report from you on this matter.

           At this moment, gentlemen, I am a very dissatisfied and irate client, and I want to see some positive and helpful responses from you!

 

Yours truly,

 Tony Anderson

  

 

 

 

 

 

 

 

 

This is a copy of the collection letter that Total Recovery had sent me. I have received many other collection letters each claiming different amounts. They had no problems sending me collection statements, but when I asked for a simple account statement, no one would send it. They promised and lied, said it was in the mail! I have never owed for this Visa in the 20 + years I had the card.

This page is still under construction, their will be more information on this to come.

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